Terms of service

Welcome to Johbong Iconic! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site.

1. General Overview

This website is operated by Johbong Iconic. Throughout the site, the terms “we,” “us,” and “our” refer to Johbong Iconic. By visiting our site and/or purchasing from us, you agree to be bound by the following terms, including those additional terms and policies referenced herein.

2. Eligibility to Purchase

  • You must be at least 18 years of age or have the consent of a parent or guardian to make a purchase on this website.

  • All information provided during checkout must be accurate and up-to-date. False or fraudulent information will lead to the cancellation of your order.

3. Product Information

  • We strive to ensure that all product descriptions, prices, and images are accurate. However, minor variations in color or design may occur due to screen settings or lighting.

  • We reserve the right to modify product prices or discontinue items without notice.

4. Payments

  • Payments can be made securely through our available methods, including mobile payments, card payments, and bank deposits.

  • For bank deposits, customers must provide proof of payment to avoid delays in processing orders.

  • Non-payment will result in order cancellation.

5. Shipping and Delivery

  • Shipping timelines are provided as estimates and may vary depending on location or unforeseen circumstances.

  • We are not liable for delays caused by third-party carriers.

  • Customers are responsible for providing accurate shipping information. We are not responsible for lost or undeliverable packages due to incorrect addresses.

6. Return and Refund Policy

  • Eligibility: Items must be returned within 7 days of receipt in their original, unused condition with tags attached.

  • Non-Returnable Items: Items such as underwear, swimwear, or customized goods cannot be returned for hygiene or personalization reasons.

  • Refunds: Refunds will be processed within 7 business days upon receipt and inspection of the returned item. Shipping fees are non-refundable.

  • Exchange: If you received the wrong size or item, please contact us immediately for an exchange.

7. Privacy Policy

Your personal information is protected in accordance with our Privacy Policy. We do not share your data with third parties except as necessary to process your order or comply with legal requirements.

8. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in unlawful acts.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To upload malicious code that may harm the website or its users.

9. Limitation of Liability

  • Johbong Iconic will not be held liable for any direct, indirect, or consequential damages arising from your use of the website or inability to use the website.

  • This includes but is not limited to errors in product descriptions, pricing, or delays in delivery.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Tanzania.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page. It is your responsibility to check for changes periodically. Your continued use of the site constitutes acceptance of those changes.

Contact Information

For questions about our Terms of Service, you can contact us:

Signed by:
John Christopher
C.E.O, Johbong Iconic